From your brief to the bill of lading.
One desk from first email to shipment, so what we agree at the start still holds at loading.
Six steps
Each step has an owner and a document.
- 1
Inquiry
Product, format, volume, destination, timing.
- 2
Sample and spec
Technical data sheet, then a physical sample you approve.
- 3
Contract
Price, incoterm, packing, schedule and quality settlement.
- 4
Testing and release
Tested for your market, released against the spec.
- 5
Documents and dispatch
COA, origin, phytosanitary and shipping papers.
- 6
Arrival
Tracking, document copies ahead, claims per contract.
Which incoterm?
We quote on all four. For a first contract to a new port, FOB or CFR.
| Incoterm | Freight booked by | Insurance | Risk passes |
|---|---|---|---|
| EXW | Buyer | Buyer | At the seller's premises |
| FOB | Buyer | Buyer | Loaded on board in Vietnam |
| CFR | VinFruits Global | Buyer | Loaded on board in Vietnam |
| CIF | VinFruits Global | VinFruits Global (minimum cover) | Loaded on board in Vietnam |
Incoterms® 2020.
Process questions
How long from contract to shipment?
It depends on the product and season. Frozen and dried items in regular production ship faster than fresh fruit tied to a harvest. The quotation states an indicative date, confirmed when the contract is signed.
Can you consolidate several products in one container?
Yes, when they share a storage temperature — for example several IQF fruits in one 40-ft reefer.
Do you handle import clearance at destination?
No. We deliver the export documents your customs broker needs; import clearance is done by you or your broker.
Plan your first shipment.
Send the product and destination port.
Request a quote
Tell us what you need. We reply by email with a spec sheet and the next step.
Request sent.
We'll reply from [email protected]. To speed things up, add specs on the full request form.